Testimonials and Case Studies
Hear from our clients
Client Reviews
Norvia has worked with Supreme Nursing since 2018 as a HR administrator voluntarily and
later became a contractor supplying HR Services at request. She adopted the culture of the
Company and perform as a contracted consultant with nothing too little or too big to tackle.
Norvia’s contribution to the business has made a significant difference to our business. Her
advice has given us the knowledge to implement the correct HR procedures and policies and
therefore gave us that edge over other businesses. Some of the support we had are; refining
our contract of service with employees, participating in interviewing staff, managing
absenteeism, managing staff through their probationary period and administrative help.
Winnifred Blake
Director – Supreme Nursing Agency
I used Norvia’s HR consultancy services when I was recruiting for my Jack & Chill food business. She was super helpful and affordable and guided me through the process to prepare an employee contract. I have already recommended her services to other businesses and will happily recommend her to more!
Thank you Norvia for your support!
Nisha Menon – Founder, Jack & Chill
Case Study
Norvia responded to an urgent request for HR assistance from an acquaintance who owned a Fusion African food manufacturing startup. Benefiting from government funding through the Kickstart scheme, the company aimed to expand its workforce beyond the initial four full-time employees. With Norvia’s expertise, they successfully added an additional 17 fixed-term employees within a span of 12 months.
Originally planned for a six-month, 10-hours-per-month commitment, Norvia’s support exceeded expectations, continuing for well over a year and a half. During this extended period, she provided comprehensive HR support.
The scope of HR support provided included:
- Managing the entire recruitment process, from writing job descriptions to posting vacancies on platforms like Indeed and coordinating interviews.
- Supporting the employee induction program, developing training materials, including video presentations.
- Providing continuous support and coaching for the Owner Directors.
- Drafting all policies, procedures, and the staff handbook.
- Preparing contract documents, such as terms and conditions, new starter forms, and various HR-related letters/documentation.
- Overseeing the onboarding process for all employees, including conducting probation reviews and managing contract extensions.
The consistent support provided by Norvia was highly valued by the company, leading them to recommend her services to another startup in the food manufacturing sector. This referral resulted in a client relationship with the second company.